IBM NETCOOL 4.3-W - Manual (Page 127)

Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 105
Top 10 Cluster Call Completion
Description
Top 10 and bottom 10 clusters based on the percentage of successful calls.
Reporter Set
Cluster
Tables and Charts
Tables: TopN (4 of 9 implemented)
Charts: TopN (4 of 9 implemented)
Metrics Used in Report
Cluster Percentage of Drop Calls (percent)
Cluster Percentage of Normal Call Clearing (percent)
Cluster Percentage of Successful Calls (percent)
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Quality Detail Chart
Drilled Down From
None.