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Cluster quality resource – IBM NETCOOL 4.3-W User Manual

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Chapter 2: Supported Reports

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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Cluster Quality Resource

Description

Resource summary chart showing cluster quality based on information collected through Call Detail Records (call
signaling) and Call Maintenance Records.

Reporter Set

Cluster

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Ratio Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Total Number of Normal Call Clearing

ClusterDropCall

ClusterJitter

ClusterLatency

ClusterNbPacketsLost

ClusterSuccessfulCall

ClusterUnsuccessfulCall

MLQK

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)

Drills Down To

Cluster Quality Detail Chart

Drilled Down From

CDR Quality Group

Cluster Erlang-B Group

Cluster Quality Group