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Cdr voicemail usage resource – IBM NETCOOL 4.3-W User Manual

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Chapter 2: Supported Reports

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

31

CDR VoiceMail Usage Resource

Description

Resource summary chart showing the specific sub-element voicemail utilization based on information collected
through CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: ResSummary (1 implemented)

Charts: Ratio (1 implemented)

Metrics Used in Report

ForwardToVoiceMail

Total Number of VoiceMail Direct Calls (Nb) CME(Bulk) VOIP Cisco

VoicemailCallDuration

VoiceMailCall

VoicemailPackets

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster >
%(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(CDRcustomerId)