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Troubleshooting – Motorola C300 User Manual

Page 135

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135

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Troubleshooting

If you encounter any problems using your mobile
phone, please refer to the following table. If the
problem persists, please contact your dealer.

Problem

Possible cause

Solution

Poor
signal
reception

You are using your
mobile phone in a
location (e.g., in the
basement or
building) where
signal is weak.

Move to a location
where signal can be
received properly.

You are using your
mobile phone in a
call-crammed time
(e.g., the rush
hour).

Avoid using your
mobile phone in
such time, or try
later.

You are too far from
the base station of
your network
operator.

You can ask your
network operator for
a service range
map.

Echo or
noise

The network trunk
quality of your
network operator.

Hang up the phone
and dial again. You
can be switched to
a better-quality
network trunk or
line.

Poor local
telephone line
quality.

C300.book Page 135 Thursday, November 7, 2002 4:06 PM