ITC Hemochron Signature Elite Whole Blood Microcoagulation System User Manual
Page 77

77
Error Message
Cause
Corrective Action
Lot Expired
The cuvette and/or QC material 
that is being used has reached its 
expiration date. 
Remove the cuvette and repeat 
the test using supplies that are 
within their expiration date. 
Action Denied
Date/Time cannot be changed if 
QC Lockout is required, or 
Date/Time function is denied 
through Configuration Manager. 
Supervisor needs to 
reconfigure instrument using 
HCM. 
Disallowed Assay
Assay performance has been 
prohibited via Configuration 
Manager. 
Supervisor needs to 
reconfigure instrument using 
HCM. 
The table of cuvette or QC lots is 
empty or contains only expired 
lots. 
Supervisor needs to 
reconfigure instrument using 
HCM. 
The QC interval is set to zero in 
Configuration Manager. 
Supervisor needs to 
reconfigure instrument using 
HCM. 
Cannot erase DB
Erasing patient and/or QC 
database is not allowed. 
Supervisor needs to reconfigure 
instrument using HCM. 
INR< 0.8 
INR > 10.0 
APTT < 20
Test result is outside clinical 
range. 
Repeat test with new cuvette.
Out of Range-Lo 
 
Test result is outside clinical 
range. 
Sample has clotted prematurely, 
or did not mix correctly in 
cuvette. 
Bubbles may be present. 
Repeat test with new cuvette.
Out of Range-Hi
Test result is outside clinical 
range. 
Repeat test with new cuvette.
Check Time/Date
Low Battery or RTC has lost its 
Time/Date Tracking. 
Enter or verify Time & Date. 
Charge Battery. 
Dark Photo Fault
Hardware malfunction.
Contact ITC Technical 
Support. 
Unsupported 
POCT >> COM 
The POCT-1A communication 
protocol was attempted to be set 
while the COM Port is selected, or 
vice versa. 
Set POCT-1A to run over NET, 
or set ITC to run over COM or 
NET. 
