110 chapter 8 problem solving enww – HP 2700 User Manual
Page 120
Output is curled or wrinkled
Cause
Solution
The media was used previously.
Do not reuse media.
Output is consistently curled.
Use the control-panel Service menu to turn on the Less paper
curl option. See
.
Printer will not perform manual duplexing (2-sided printing) or duplexes incorrectly
Cause
Solution
The printer driver is not set up for 2-sided printing.
Configure the printer driver for 2-sided printing. See
.
The first page is printing on the back of preprinted forms or
letterhead.
For tray 1, load the letterhead paper first-side-down, bottom
first. For tray 2 or tray 3, load the letterhead paper first-side-
up, top edge toward the back of the tray. See
for more information.
The printer configuration is not set for duplexing.
Configure the printer for manual duplexing:
1.
On the Windows taskbar, click Start, click Settings, and
then click Printers.
●
For Windows 2000 and Windows XP, click Start,
and then click Printers.
2.
Select the printer.
3.
In the File menu, click Properties.
4.
Click the Device Settings tab or the Configure tab.
5.
Select Allow manual duplexing.
Printing is only on one side even when manual 2-sided (duplex) is selected
Cause
Solution
Manual 2-sided printing is not enabled.
Configure the printer driver to enable manual 2-sided printing.
See
.
The paper size that is selected does not support 2-sided
(duplex) printing.
Load and select a size and type of paper that supports 2-sided
printing.
110
Chapter 8 Problem solving
ENWW