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90 chapter 8 problem solving enww – HP 2700 User Manual

Page 100

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Control-panel message

Description

Recommended action

If the message persists, contact HP support.
See

Service and support

.

54.XX Error

Turn off then on

The printer has experienced an error with one
of the internal sensors.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.

If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.

If the message persists, contact HP support.
See

Service and support

.

55.X Error

Turn off then on

The printer has experienced an internal error. Turn off the power by using the power switch,

wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.

If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.

If the message persists, contact HP support.
See

Service and support

.

57 Fan Error

Turn off then on

The printer has experienced a problem with
its internal fan.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.

If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.

If the message persists, contact HP support.
See

Service and support

.

59.X Error

Turn off then on

The printer has experienced a problem with
one of the motors.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.

If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.

If the message persists, contact HP support.
See

Service and support

.

79 Error

Turn off then on

The printer has experienced an internal
firmware error.

Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.

If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.

If the message persists, contact HP support.
See

Service and support

.

90

Chapter 8 Problem solving

ENWW

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