90 chapter 8 problem solving enww – HP 2700 User Manual
Page 100
![background image](/manuals/97475/100/background.png)
Control-panel message
Description
Recommended action
If the message persists, contact HP support.
See
54.XX Error
Turn off then on
The printer has experienced an error with one
of the internal sensors.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
55.X Error
Turn off then on
The printer has experienced an internal error. Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
57 Fan Error
Turn off then on
The printer has experienced a problem with
its internal fan.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
59.X Error
Turn off then on
The printer has experienced a problem with
one of the motors.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
79 Error
Turn off then on
The printer has experienced an internal
firmware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
90
Chapter 8 Problem solving
ENWW