Jam in the duplexer – HP 3550 User Manual
Page 182
Jam in the duplexer
NOTE
This message appears for HP Color LaserJet 3700dn and 3700dtn printer models only. The
printer control panel displays the message 13.XX.YY JAM REMOVE TRAY 2.
1. Remove Tray 2 and place it on a flat surface.
2. Remove any paper in the top of the tray opening.
3. On the left side of the tray opening, pull the green lever straight forward until the metal
paper-access plate (duplex pan) drops.
170
Chapter 8 Problemsolving
ENWW
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