Operational problems – HP 16V User Manual
Page 125
Operational Problems
The table below contains advice on dealing with repeated paper feed
problems.
Problem
Causes and solutions
Paper does not feed cleanly
from paper tray
Top edge of paper stack may be
deformed (wavy or bent sheets). Try
turning the paper stack around.
Paper stack may not be aligned
properly. Pull out the tray,
straighten the paper stack against the
paper guides, and re-insert the tray.
Too many sheets in the paper stack.
Make sure the stack is level with or
below the limit mark on the left
paper guide.
The paper pressure plate may not be
released. Pull out the tray and insert
the tray again until it clicks up.
Operational
Problems
Problem
Solutions
No power when you turn on
Check that the power cord is
the printer
plugged in at both ends and that the
power outlet has power.
Printer does not initialize
Close the upper door completely.
Push down (lock) the paper guide
(inside the rear stacker) in position.
Printer initializes, but does
not online
Install a print unit.
Insert the paper tray all the way.
Printer initializes, but the
settings are wrong
Use the control panel to select the
desired settings.
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