HP 24SII - Manual (Page 147)

PROBLEM SYMPTOM CAUSE SOLUTION
Model 24SII
DES port
which is
configured as
a printer port Port Designation.
LPTx not
rerouted to
COMx port for
PC serial
communicatio
n Reroute COM port through DOS as
follows:
MODE LPTx:=COMy (x=1, 2 or 3; y=1 or
2).
Model 24SII
DES is in
configuration
mode (all
LEDs will be
illuminated) Exit configuration mode or recycle
power.
PC and Printer
port LEDs
illuminate Printer cable Correct parallel or serial cable between
Model 24SII DES and printer
Model 24SII
DES serial
computer port
does not
match the
configuration
of the PC Enter Model 24SII DES configuration
mode and match to the PC the baud
rate, word size, stop bits, parity, and
handshaking.
Model 24SII
DES serial
printer port
does not
match the
configuration
of the printer Enter Model SII configuration mode and
match to the printer baud rate, word
size, stop bits, parity, and handshaking.
Printer port
LED stays on Printer is off-
line Make sure printer is on-line.
Data does not
print
(continued) HP LaserJet
gives "Error 22"
message Error in serial
printer cable
(no data flow
control) Check flow control between M24SII and
printer. A way to check is to force an
error condition at the printer (i.e. remove
paper tray from laser printer or turn off-
line with power still applied). Send print
job to printer. If printer LED goes off, you
can conclude no handshaking was done.
Check pin 20 of peripheral to pin 5 of
Model 24SII DES and/or pin 11 on
parallel ports for continuity by using an
ohm meter to check resistance from end
to end.
HP LaserJet
gives "Error 40"
message Model 24SII
DES serial
printer port
does not
match the
configuration Enter Model SII configuration mode and
set the printer port's baud rate to match
the printer's baud rate or enter
LaserJet's configuration mode and
program the printer's baud rate to match
the Model SII.