Network setup troubleshooting – HP 6300 User Manual
Page 117
To uninstall from a Windows computer, method 3
Note
Use this method if
Uninstall
is not available in the Windows Start menu.
1.
Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.
2.
Select
Uninstall
and follow the onscreen directions.
3.
Disconnect the HP All-in-One from your computer.
4.
Restart your computer.
Note
It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5.
Start the Setup program for the HP All-in-One again.
6.
Select
Reinstall
.
7.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
To uninstall from a Mac
1.
Disconnect the HP All-in-One from your Mac.
2.
Double-click the
Applications
:
Hewlett-Packard
folder.
3.
Double-click
HP Uninstaller
.
Follow the onscreen instructions.
4.
After the software is uninstalled, disconnect the HP All-in-One, and then restart
your computer.
Note
It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5.
To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.
6.
On the desktop, open the CD-ROM and then double-click
HP All-in-One Installer
.
7.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
Network setup troubleshooting
This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.
I received a System Requirements Error: No TCP/IP
Cause
Your Local Area Network (LAN) card (NIC) is not installed properly.
Solution
Make sure your LAN card is installed properly and set up for TCP/IP.
See the instructions that came with your LAN card.
Chapter 11
114
HP Officejet 6300 All-in-One series
Troubleshooting