6 obtaining warranty service, 7 product information – Thermador Masterpiece Series 36 Inch Induction Smart Cooktop Use and Care Guide User Manual
Page 36
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STATEMENT OF LIMITED PRODUCT WARRANTY
36
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Ordinary wear and tear, spills of food, liquid, grease ac-
cumulations, or other substances that accumulate on,
in, or around the Product.
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Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
¡
Service calls to correct the installation of your Product,
to instruct you how to use your Product, to replace
house fuses or correct house wiring or plumbing.
¡
Removal and replacement of trim or decorative panels
that interfere with servicing the Product.
¡
Damage or defects caused by labor or parts installed by
any non-authorized service provider, unless approved
by Thermador before service is performed.
In no event shall Thermador have any liability or responsi-
bility whatsoever for damage to surrounding property, in-
cluding cabinetry, floors, ceilings, and other structures or
objects around the Product. Also excluded from this war-
ranty are Products, on which the serial numbers have
been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is noth-
ing wrong with the Product; correction of installation prob-
lems (you are solely responsible for any structure and set-
ting for the Product, including all electrical, plumbing or
other connecting facilities, for proper foundation/flooring,
and for any alterations including without limitation cabi-
netry, walls, floors, shelving, etc.); and resetting of break-
ers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-
SPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-
ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTH-
ERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-
RIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDEN-
TAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HO-
TELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THER-
MADOR, OR OTHERWISE. SOME STATES DO NOT AL-
LOW THE EXCLUSION OR LIMITATION OF INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-
CLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be
effective unless authorized in writing by an officer of BSH.
14.6 Obtaining warranty service
To obtain warranty service for your product, you should
contact Thermador Customer Support at 1-800-735-4328
to schedule a repair.
14.7 Product information
For handy reference, copy the information below from the
rating plate. Keep your invoice and/or delivery documents
for warranty validation.
Model number (E-Nr.)
Production number
(FD)
Date of delivery
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