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6 obtaining warranty service, 7 product information – Thermador Masterpiece Series 36 Inch Induction Smart Cooktop Use and Care Guide User Manual

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STATEMENT OF LIMITED PRODUCT WARRANTY

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Ordinary wear and tear, spills of food, liquid, grease ac-

cumulations, or other substances that accumulate on,

in, or around the Product.

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Any external, elemental and/or environmental forces

and factors, including without limitation, rain, wind,

sand, floods, fires, mud slides, freezing temperatures,

excessive moisture or extended exposure to humidity,

lightning, power surges, structural failures surrounding

the appliance, and acts of God.

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Service calls to correct the installation of your Product,

to instruct you how to use your Product, to replace

house fuses or correct house wiring or plumbing.

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Removal and replacement of trim or decorative panels

that interfere with servicing the Product.

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Damage or defects caused by labor or parts installed by

any non-authorized service provider, unless approved

by Thermador before service is performed.

In no event shall Thermador have any liability or responsi-

bility whatsoever for damage to surrounding property, in-

cluding cabinetry, floors, ceilings, and other structures or

objects around the Product. Also excluded from this war-

ranty are Products, on which the serial numbers have

been altered, defaced, or removed; service visits to teach

you how to use the Product, or visits where there is noth-

ing wrong with the Product; correction of installation prob-

lems (you are solely responsible for any structure and set-

ting for the Product, including all electrical, plumbing or

other connecting facilities, for proper foundation/flooring,

and for any alterations including without limitation cabi-

netry, walls, floors, shelving, etc.); and resetting of break-

ers or fuses

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY

SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-

SPECT TO PRODUCT, WHETHER THE CLAIM ARISES

IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-

ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-

RANTY IS IN LIEU OF ALL OTHER WARRANTIES,

WHETHER EXPRESS OR IMPLIED. ANY WARRANTY

IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE, OR OTH-

ERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-

RIOD THAT THIS EXPRESS LIMITED WARRANTY IS

EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER

BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDEN-

TAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE

DAMAGES, LOSSES, OR EXPENSES, INCLUDING

WITHOUT LIMITATION TIME AWAY FROM WORK, HO-

TELS AND/OR RESTAURANT MEALS, REMODELLING

EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH

ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THER-

MADOR, OR OTHERWISE. SOME STATES DO NOT AL-

LOW THE EXCLUSION OR LIMITATION OF INCIDEN-

TAL OR CONSEQUENTIAL DAMAGES, AND SOME

STATES DO NOT ALLOW LIMITATIONS ON HOW LONG

AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-

CLUSIONS OR LIMITATIONS MAY NOT APPLY TO

YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH VARY FROM STATE TO STATE.

No attempt to alter, modify or amend this warranty shall be

effective unless authorized in writing by an officer of BSH.

14.6 Obtaining warranty service

To obtain warranty service for your product, you should

contact Thermador Customer Support at 1-800-735-4328

to schedule a repair.

14.7 Product information

For handy reference, copy the information below from the

rating plate. Keep your invoice and/or delivery documents

for warranty validation.

Model number (E-Nr.)
Production number

(FD)
Date of delivery