Thermador Masterpiece Series 36 Inch Induction Smart Cooktop Use and Care Guide - Manual (Page 33)

FAQs en-us
33
FAQs 11 FAQs
FAQs
11.1 Using the appliance
Question Answer
Why can't I switch on the
cooktop and why is the panel
lock symbol lit?
¡ The panel lock is activated. You can find further information about this function under
→ "Panel lock", Page 22
Why are the illuminated dis-
plays flashing and why is a
signal sounding?
¡ Clean any the surface of the control panel of any liquids or food residue. Remove any
objects that may cover the control panel.
You can find further information about deactivating the signal tone under
→ "Basic settings", Page 23 .
Why can I not activate the
frying sensor?
¡ The appliance has reached its maximum power consumption or the power manager
function has been activated. Switch off or reduce the power levels of the active cook-
ing zones.
You can find further information about this function under
→ "Power limitation", Page 24 .
11.2 Noises
Question Answer
Why I can hear noises while
I'm cooking?
¡ Noises may be generated while using the cooktop depending on the properties of the
base of the cookware. These noises are normal for induction technology. They do not
indicate that there is a fault.
Possible noises ¡ A deep humming noise similar to a transformer: Occurs when cooking at a high
power level. This noise disappears or becomes quieter when you reduce the power
level.
¡ A quiet whistling noise: This can be heard when the cookware is empty. This noise
disappears when you add water or food to the cookware.
¡ Crackling: This noise occurs when the cookware is made from different multilayer
materials, or if you use cookware of different sizes and different materials. The volume
of the noise can vary depending on the quantity of food being cooked or the cooking
method.
¡ Loud whistling noises: These may arise if you are operating two cooking zones at
the same time and at the maximum power level. These whistling noises disappear or
become quieter when you reduce the power level.
¡ Fan noises: The cooktop is equipped with a fan that switches on automatically at high
temperatures. The fan may also continue to run after you have switched the cooktop
off if the temperature measured is still too high.
11.3 Items of cookware
Question Answer
Which cookware is suitable
for the induction cooktop?
¡ You can find additional information on which items of cookware are suitable for the in-
duction cooking under
→ "Induction cooking", Page 9 .
Why is the cooking zone not
heating up and why is the
power level flashing?
¡ The cookware is on a different cooking zone to the one that has been switched on.
Ensure that you have switched on the correct cooking zone for the cookware.
¡ The cookware is too small for the cooking zone that is switched on or it is not suitable
for induction cooking. Ensure that the cookware is suitable for induction cooking and
that it is placed on the cooking zone which best corresponds to its size.
You can find more information about this under
→ "Induction cooking", Page 9
→ "Liberty® cooking zone", Page 13
→ "HeatShift® function", Page 14