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4 software update, 5 remote diagnostics, 6 data protection – Thermador Masterpiece Series 36 Inch Induction Smart Cooktop Use and Care Guide User Manual

Page 26: 7 wi-fi module, 1 fcc compliance statement, 2 industry canada statement, 8 cooktop - hood sync, 1 connecting appliances directly

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Cooktop - Hood Sync

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4.

To discard the setting, touch any other button on the

cooktop.

7.4 Software update

Your appliance's software can be updated using the soft-

ware update function, e.g. for the purposes of optimiza-

tion, troubleshooting or security updates.

To do this, you must be a registered Home Con-

nect™ user, have installed the app on your mobile device

and be connected to the Home Connect™ server.

As soon as a software update is available, you are in-

formed via the Home Connect™ app and can start the

software update via the app. Once the update has been

successfully downloaded, you can start installing it via the

Home Connect™ app if you are in your WLAN home net-

work (Wi-Fi). The Home Connect™ app informs you once

the installation is successful.
Notes

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You can continue to use your appliance as normal while

updates are downloading. Depending on your personal

settings in the app, software updates can also be set to

download automatically.

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We recommend that you install security updates as

soon as possible.

7.5 Remote diagnostics

The Customer Service can access your appliance via Re-

mote Diagnostics if you ask them to do so, if your appli-

ance is connected to the Home Connect™ server and if

Remote Diagnostics is available in the country where you

are using the appliance.
Tip: Further information and details about the availability

of Remote Diagnostics in your country can be found in the

Service/Support section of your local website: www.home-

connect.com.

7.6 Data Protection

Please see the information on data protection.

The first time your appliance is registered on a home

network connected to the Internet, your appliance will

transmit the following types of data to the

Home Connect™ server (initial registration):

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Unique appliance identification (consisting of appliance

codes as well as the MAC address of the installed Wi-Fi

communication module).

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Security certificate of the Wi-Fi communication module

(to ensure a secure data connection).

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The current software and hardware version of your ap-

pliance.

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Status of any previous reset to factory settings.

This initial registration prepares the Home Connect™

functions for use and is only required when you want to

use the Home Connect™ functions for the first time.
Note: Please note that the Home Connect™ functions can

be utilized only with the Home Connect™ app. Information

on data protection can be called up in the Home Con-

nect™ app.

7.7 Wi-Fi module

FCC/IC Statements

Model:

COM2

FCC ID:

2AHES-COM2

IC ID:

21152-COM2

The Home Connect™ Wi-Fi module is a communication

device designed to provide communication between appli-

ances and smart devices.

This module is integrated at the factory, under direct con-

trol of BSH Home Appliances Corporation, and is not user

serviceable or upgradable. At least 7⅞ inch (20 cm) sepa-

ration distance should be maintained from device to user.

FCC COMPLIANCE STATEMENT

CAUTION

Changes or modifications not expressly approved could

void your authority to use this equipment.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

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This device may not cause harmful interference, and

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This device must accept any interference received, in-

cluding interference that may cause undesired opera-

tion.

INDUSTRY CANADA STATEMENT

This device complies with Industry Canada license exempt

RSS standard(s).

Operation is subject to the following two conditions:

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This device may not cause interference, and

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This device must accept any interference, including in-

terference that may cause undesired operation of the

device.

Cooktop - Hood Sync

8 Cooktop - Hood Sync

Cooktop - Hood Sync

You can connect your appliance to a hood and, in this

way, control the functions of your hood via the cooktop.

If both appliances are Home Connect™ compatible, the

easiest way to connect the appliances is in the Home Con-

nect™ app. To do this, connect the two appliances to

Home Connect™ and follow the instructions in the app.

Alternatively, you have the following options for connecting

the appliances together:

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Connecting the appliances directly.

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Connecting the appliances via your home network.

Notes

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Make sure you follow the safety instructions in the Use

and Care Guide for your hood and that these are com-

plied with even when operating the appliance via the

hood controls on the cooktop.

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If the appliance is being operated by means of the con-

trols on the hood, this mode of operation always has pri-

ority. It is not possible to use the hood controls on the

cooktop during this time.

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In networked standby mode, your appliance requires a

maximum of 2 W.

8.1 Connecting appliances directly

Connect the appliance directly to your hood to control the

hood via the cooktop. If you connect your cooktop directly

to the hood, it cannot be connected to your home network

as well and you will not be able to use Home Connect™.
Note: Note the information for connecting the cooktop in

the Use and Care Guide for your hood.