EnGenius Technologies EOA7530 - Manual (Page 77)

76
Question Answer
the back of the EOA7530 housing with ( )
symbol. Connect the other end to the
grounding source.
I want to use higher gain antennas on the
EOA7530, but I don’t know what antenna is
right.
Use the antenna appropriate for the
frequency. Radio 1 uses 5 GHz and Radio 2 uses
2.4 GHz.
I want to buy a high‐gain antenna for the
EOA7530, but I don’t know what type of
antenna and RF connector to buy.
Use an antenna with a Type‐N Female
connector to connect to the EOA7530.
Why is the signal very weak if I do not connect
an external antenna to the EOA7530? The EOA7530 has no internal antenna. Only
external antennas can be used.
B.2 Contacting Technical Support
If you encounter issues that cannot be resolved using this manual, please contact your vendor where you
purchase the device. If you cannot contact your vendor, you may also contact EnGenius Customer Service
department in the region where you purchased the device.
Before you contact your local EnGenius office, please prepare the following information:
y Product model name and serial number
y The place where you purchased the product
y Warranty information
y The date when you received the product
y A brief description about the issue and the attempts you tried to resolve it
To contact EnGenius Customer Service office in the United States, please use either of the following methods:
y Email: [email protected]
y Telephone: 1-888-735-7888