EnGenius Technologies EOA7530 - Manual (Page 76)

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Appendix B – Troubleshooting
This appendix provides problem‐solving information you may find useful in case you need to
troubleshoot your EOA7530. It also includes information about contacting technical support.
B.1 Problem Solving
Question Answer
How do I reset the EOA7530? There are two ways to reset the EOA7530, a
hardware method and a software method. Both
methods return the EOA7530 to its factory
default configuration.
To use the hardware method, open the cover
on the bottom panel of the EOA7530 and find
the Reset button (see section 2.1). Using a flat
object such as a pencil, press the Reset button
for approximately 10 seconds and then stop
pressing.
To use the software method, click Restore to
Factory Default in the Management menu.
Why do I not see traffic pass after I connect the
EOA7530 to a PoE switch? The EOA7530 uses a proprietary PoE injector
and will not work with standard
802.3af‐compliant PoE switches.
When I select AP router mode, why do I lose
my Ethernet connection with the EOA7530? When AP router mode is selected, you must
connect to the EOA7530 wirelessly. Scan for an
EnGenius SSID and connect to it. After you
connect, use Internet Explorer with the
EOA7530’s default IP address to continue
configuring the device.
What is the default IP address of the EOA7530? The default IP address is 192.168.1.2
What is the antenna switch on the back of the
EOA7530 used for? If you use the EOA7530 with an optional
external antenna, move the button to the EXT
(external) position to turn off the EOA7530
internal antenna.
When I install the PoE connection to the
EOA7530, what kind of PoE should I use?
The EOA7530 uses a proprietary PoE injector
and will not work with standard
802.3af‐compliant PoE switches.
How do I ground the EOA7530? To ground the EOA7530, bolt the green ground
wire supplied with the device onto the hole on