Epson 5000 - Manual (Page 120)

The font selected on the control panel does not print.
Your software may be overriding your control panel setting.
Check the font setting in your software.
The wrong characters are printed.
The wrong character table or the wrong international character
set is selected. Check the DIP-switch settings. See page 3-8.
The characters printed are smaller than expected.
Press the CONDENSED button to cancel condensed mode. See
page 3-5.
Printing starts too high or too low on the page.
Adjust the top margin set by your software or use micro feed
to make minor adjustments to the loading position. See page
3-14.
All the text is printed on the same line.
Set DIP switch 2-4 on so that the printer automatically adds a
line-feed code to each carriage return.
The text is printed with extra blank lines between the lines of text.
Two line-feed signals are being sent. Set DIP switch 2-4 off.
Line spacing is incorrect. Adjust the line-space setting in your
software.
Troubleshooting 6-5