Epson 5000 - Manual (Page 118)

The PAUSE light is off but nothing prints.
Check that the software is installed properly for your printer.
Check the software’s printer settings.
Check both ends of the interface cable between the printer and
the computer. Make sure your interface cable meets both the
printer and computer specifications. If you are using the
built-in parallel interface, be sure your cable is a shielded
twisted-pair parallel cable.
The printer does not print and the PAPER OUT light is on.
Load paper in the printer.
The printer sounds like it is printing, but nothing is printed.
The ribbon cartridge may not be installed properly. See the
section on ribbon installation in Chapter 1.
The ribbon may be worn out. Replace the ribbon cartridge as
described in Chapter 5.
The paper thickness setting may be incorrect. See “Setting the
paper-thickness lever” in Chapter 2.
The printer makes a strange noise, the buzzer sounds several
times, and the printer stops abruptly.
Turn off the printer and check for a paper jam, a ribbon jam, or
other problems. If the printer still does not print correctly,
contact your dealer.
Troubleshooting 6-3