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Canon WFT-R10A Wireless File Transmitter for EOS R5 C & R5 Mirrorless Camera User Manual

Page 154

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64: Cannot connect to wireless LAN terminal

Are the transmitter and the access point set to use the same encryption method?

• The transmitter supports WEP, TKIP, and AES encryption (

).

If filtering by MAC address is active, is the MAC address of the transmitter in use
registered at the access point?

• Register the MAC address of the transmitter in use at the access point. The MAC

address can be found on the [

MAC address

] screen (

).

65: Wireless LAN connection lost

Are there any obstacles blocking the line of sight between the transmitter and the
antenna of the access point?

• Move the antenna of the access point to a position clearly visible from the point of

view of the transmitter.

The wireless LAN connection was lost for some reason, and the connection
cannot be restored.

• The following are possible reasons: excessive access to the access point from other

terminals, a microwave oven or similar appliance in use nearby (interfering with
IEEE 802.11n/g/b (2.4 GHz band)), or influence of rain or high humidity.

66: Incorrect wireless LAN password

Are the transmitter and the access point set to use the same encryption key for
authentication?

• The encryption key is case-sensitive. Make sure to enter the correct encryption key

for authentication on the transmitter and the access point by verifying the uppercase
and lowercase letters used in it (

).

Note that Error 41 is displayed when the authentication for encryption is set to
[

Open system

] (

).

67: Incorrect wireless LAN encryption method

Are the transmitter and the access point set to use the same encryption method?

• The transmitter supports WEP, TKIP, and AES encryption (

).

If filtering by MAC address is active, is the MAC address of the transmitter in use
registered at the access point?

• Register the MAC address of the transmitter in use at the access point. The MAC

address can be found on the [

MAC address

] screen (

).

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