Canon WFT-R10A Wireless File Transmitter for EOS R5 C & R5 Mirrorless Camera - Manual (Page 149)

What to check on the FTP server
Is the FTP server working correctly?
• Configure the computer correctly to function as an FTP server.
• If applicable, obtain the FTP server's address setting and port number from your
network administrator and enter them on the transmitter.
Is the power of the FTP server turned on?
• Turn on the FTP server. The server may have been turned off because it is in
energy-saving mode.
Does the IP address configured on the FTP server match the [Address] setting for
the FTP server on the transmitter?
• Configure the IP address on the transmitter to match the actual FTP server address
( ).
Is the FTP server configured to allow access from certain IP addresses only?
• Check the transmitter's IP address in [ Confirm settings ] ( ) and change the
settings on the FTP server.
Is a firewall or other security software enabled?
• Some security software uses a firewall to restrict access to the FTP server. Change
the firewall settings to allow access to the FTP server.
• If you set [ Passive mode ] to [ Enable ] on the transmitter, you may be able to
establish a connection with the FTP server ( ).
Are you connecting to the FTP server via a broadband router?
• Some broadband routers use a firewall to restrict access to the FTP server. Change
the firewall settings to allow access to the FTP server.
• If you set [ Passive mode ] to [ Enable ] on the transmitter, you may be able to
establish a connection with the FTP server ( ).
What to check on the proxy server
Is the power of the proxy server turned on?
• Turn on the proxy server.
Is the proxy server working correctly?
• Check the proxy server settings to make sure it is working correctly as a proxy
server.
• If applicable, obtain the proxy server's address setting and port number from your
network administrator and enter them on the transmitter.
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