Canon WFT-R10A Wireless File Transmitter for EOS R5 C & R5 Mirrorless Camera - Manual (Page 151)

44: Cannot disconnect FTP server. Error code received from server.
This error occurs if the transmitter fails to disconnect from the FTP server for
some reason.
• Turn off and on the FTP server and the cameras.
45: Cannot login to FTP server. Error code received from server.
What to check on the transmitter
On the transmitter, is [Login name] entered correctly?
• Check the login name for accessing the FTP server. The login name is case-
sensitive. Make sure to enter the correct login name for the transmitter by verifying
the uppercase and lowercase letters used in it (
).
On the transmitter, is [Login password] entered correctly?
• If a login password is set on the FTP server, make sure to enter the correct
password for the transmitter by verifying the uppercase and lowercase letters used
in it (
).
What to check on the FTP server
Do the user rights for accessing files on the FTP server allow reading, writing, and
log access?
• Set the user rights for accessing files on the FTP server to allow reading, writing,
and log access.
Are the names of the target folders on the FTP server comprised of ASCII
characters only?
• Use only the ASCII characters for the folder names.
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