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Solving problems with scanning and copying – Epson 2500 User Manual

Page 149

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Solving Problems

143

Solving Problems with Scanning and
Copying

You can print, but you aren’t able to scan.

If you’re using a parallel port, make sure you’ve connected the
EPSON Stylus Scan to LPT1. Your scanner won’t work if
you’re using LPT2.

Your EPSON Stylus Scan software doesn’t work
properly.

If you’re running other software at the same time, using
memory resident programs, or using many device drivers,
the computer may not have enough memory. Also, if you’re
scanning a large image or scanning at a high resolution,
your computer may not have enough memory to process
the image. Try closing other applications or increasing your
system’s memory (RAM).

If you’re using the EPSON TWAIN software, make sure
you select

EPSON Stylus Scan FB

as your TWAIN

source.

Make sure your EPSON Stylus Scan is turned on, and that
the interface cable is securely connected at both ends.

Try restarting your computer. Make sure you turn on the
EPSON Stylus Scan before you turn on your computer.