Epson SureColor P5000 Commercial Edition 17" Wide-Format Inkjet Printer - Manual (Page 179)

179
2. Open the printer cover. Remove any other jammed paper as necessary.
3. Close the printer cover.
4. Turn the printer off and back on again.
Parent topic: Solving Paper Problems
Related tasks
Loading Cut Sheets in the Rear Manual Feeder
Loading Cut Sheets in the Front Manual Feeder
Solving Print Quality Problems
Check these sections if you have problems with print quality.
Nozzle Check Pattern Prints Incorrectly
Overall Print Quality is Poor
Lines Are Misaligned
Prints are Scuffed or Smeared
Margins Appear in Borderless Roll Prints
Too Much Ink is Consumed
Parent topic: Solving Problems
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Run a Normal cleaning cycle and print the check pattern again. If cleaning the print head three times
does not solve the problem, run a Heavy cleaning cycle.
• If nozzles are still clogged after head cleaning at the strongest level, leave the product turned off
overnight and check the nozzles again. If you still cannot clear the nozzles, contact Epson support.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every few weeks and print a nozzle check pattern to prevent the nozzles from clogging.