Solving problems, Product status messages – Epson SureColor P5000 Commercial Edition 17" Wide-Format Inkjet Printer User Manual

Page 164

164

Solving Problems

Check these sections for solutions to problems you may have using your product.

Product Status Messages

You can often diagnose problems with your product by checking the messages on the LCD screen.

LCD screen message

Condition/solution

Ink Cartridge Error

Replace ink cartridge(s).

The ink cartridges have a problem.

• Check that the cartridge is the same color as the color displayed on the

control panel and ink door label, and reinstall the cartridge. If the message
persists, insert a new ink cartridge.

• You cannot change the ink configuration (Standard or Commercial edition)

after the ink cartridges have been installed. Make sure the correct
cartridges are installed.

• Condensation may have occurred in the ink cartridge. Remove the

cartridge, leave it for four hours or more at room temperature, and reinstall
it.

Ink Cartridge Expended

Replace ink cartridge.

Replace the ink cartridge with a new one.

Ink Cartridge Alert

Please use genuine
Epson ink cartridges.

Replace the ink cartridge with a genuine Epson ink cartridge that can be
used with this printer.