Adjusting the platen gap – Epson SureColor P20000 Standard Edition 64" Large-Format Inkjet Printer User Manual
Page 35
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11. To remove your print, hold the sheet and press the
OK
button.
Note:
Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its
long or short edge can lead to excess paper curl, cause damage to the printer, and ruin your prints.
12. After removing your print, press the
OK
button.
Push the poster board support back into the printer.
Parent topic:
Related references
Available Epson Papers
Paper Specifications
Related tasks
Adjusting the Platen Gap
If the print quality is not satisfactory when printing on very thin or very thick media, you may need to
adjust the
Platen Gap
setting in the
Printer Setup
menu.
Note:
If you notice scuffs on the first few inches of your prints, curled paper may be causing print head
strikes. Paper curl may be more extreme in low humidity environments. Store the paper in its original
package and load it just before printing. Make sure your paper is flat or try increasing the Platen Gap
setting or the top margin until the problem disappears. Adjustments to both the Platen Gap and top
margin may be necessary to prevent damage.
1.
Select the
Setup tab.
2.
Press the
Menu
button.
3.
Select
Printer Setup
and press the
OK
button.
4.
For custom paper types, select
Custom Paper Setting
setting and press the
OK
button..
5.
Select
Platen Gap
and press the
OK
button..
6.
Select a platen gap setting and press the
OK
button.
7.
Press the
back button to exit the menu.
If print quality does not improve after increasing the Platen Gap, check the Paper Thickness setting in
the driver. You may need to create a custom paper configuration for the loaded media.