Epson SureColor P20000 Standard Edition 64" Large-Format Inkjet Printer - Manual (Page 201)

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6. Close the front cover.
7. Unlock the roll paper lock lever and rewind the roll paper.
8. Cut the edge of the roll paper straight horizontally and reload the roll paper.
Note: Make sure to cut off any jagged or folded sections of paper.
Parent topic: Solving Paper Problems
Related tasks
Loading Roll Paper
Cutting Roll Paper Manually
Cut Sheet Paper Jam Problems
If cut sheet paper has jammed in the printer, follow the steps here to clear the jam.
1. Turn the printer off and back on again.
2. Open the front cover.
Caution: Do not touch the ribbon cable inside the printer.
3. Carefully move the print head to the opposite side of the printer from the paper jam.
Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head
may cause a static shock that damages the printer.