Troubleshooting – Roland FP-90X Portable Digital Piano (Black) User Manual
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Troubleshooting
Problem
Items to Check
Action
Page
Effect does not
apply
For some combinations of tones, the effect does not
apply to Dual Play tone 2 or to the left-hand tone of Split
Play.
–
Reverberation
remains even if
you defeat the
Ambience effect
Even if the Ambience effect is off, the acoustic piano’s
own resonance remains.
You can reduce this reverberation by adjusting the
Cabinet Resonance (FP-90X only).
Only high or low
sound is heard
Could you have adjusted the equalizer?
The sound of
the higher notes
suddenly changes
from a certain key
This simulates the characteristics of an acoustic piano,
and is not a malfunction.
The sound will change where there is a change in the
number of strings per key or a transition from wound
strings to unwound strings.
–
High-pitched
ringing is heard
If you don’t hear it through headphones: It may be that
the unit has malfunctioned. Please contact your dealer or
a Roland customer service center.
If you also hear it through headphones: To decrease the
metallic ringing, adjust the following settings.
•Duplex Scale (
FP-90X only)
•Full Scale String Res. (
FP-90X only)
•Ambience
Low notes sound
wrong, or are
buzzy
Could the
volume be set to
maximum?
Lower the volume.
If you also hear it through headphones: It may be that the
unit has malfunctioned. Please contact your dealer or a
Roland customer service center.
If you don’t hear it through headphones: Objects near the
unit are resonating because of the high volume of sound
coming from the speakers. You can take the following
measures to minimize resonances.
•Locate the speakers 10–15 cm (4–6 inch) away from
walls or other surfaces.
•Keep the volume down.
•Move away from the objects that are resonating.
–
The selected
sound changes
when you play
back a song
Could the SMF
Play Mode be set
to “Auto-Select” or
“Internal”?
Set the SMF Play Mode to “External.”
Loud “damper
noise” is heard.
Could you be
using a damper
pedal other than
the specified
model?
Use a damper pedal that supports
continuous detection, such as the
DP-10 or KPD-90. If you’re using the
DP-10, set the DP-10’s switch to the
“Continuous” position.
Song does not play correctly
The piano’s tonal
character changes
when you record
Could you be
recording with
a tone that you
created in Piano
Designer?
The Piano Designer settings might
not be reproduced when you play
back a song.
–
Could you be
playing back the
audiorecorded
sound?
Record as SMF.
Only the sound
of a particular
instrument in a
song does not play
Could the Part [Upper] [Lower] sliders both be lowered?
If the Part sliders are lowered, no sound is heard.
Song volume is
too low /
Volume differs
between
recording and
playback
FP-90X
Could the [Song Vol.] slider be set too low?
FP-60X
Could the Song Vol. settings be too low?
Could the Part [Upper] [Lower] sliders be set to “0”?
Can’t play back a
song saved in USB
flash drive
Could the Audio files of the format be played? (WAV or MP3)
Audio files of the following format can be played back.
• WAV format, 44.1 kHz, 16-bit linear, File extension “.wav”
• MP3 format, 44.1
–
Is the filename extension “.MID”?
–
Song name in USB
flash drive is not
shown
Could the song name information in the file be blank or
consist of only spaces?
–
Is the filename extension “.MID”?
–
Could the file
name contain
two-byte characters
(such as Japanese)?
Rename the file so that it consists
only of single-byte alphanumeric
characters.
–
Can’t record
Can’t record audio
Is a USB flash drive connected to the USB Memory port?
–
Problem
Items to Check
Action
Page
Even though
you’re using
headphones
and the sound
is muted, a
thumping sound
is heard when you
play the keyboard
Could you be
hearing the
sound of the
hammers inside
the keyboard, or
vibrations in the
floor or walls?
Playing the keyboard causes internal
hammers to operate, and the
vibrations may be transmitted to
the floor or walls. To minimize such
vibrations, you can move the piano
away from the wall, or lay down a
commercially available anti-vibration
mat designed for use with pianos.
–
Power turns off on
its own
Could the auto-
off setting be
something other
than “Off”?
If you don’t need the power to turn
off automatically, turn the Auto Off
setting “Off.”
Power turns on
unexpectedly
Is the AC adaptor connected correctly?
–
Pedal does not
work, or is “stuck”
Is the pedal connected correctly?
–
Could you have
disconnected or
connected the
pedal cord while
the power was on?
Power-off the unit before you
connect or disconnect the pedal
cord.
–
Could you have
changed the
function of the
pedal?
Return the pedal function (Center
Pedal, Left Pedal) to its previous
setting.
Could you be using the Reg. Pedal Shift function?
Unable to read
from/write to USB
flash drive
Is the USB flash drive connected to the USB Memory
port?
–
“Buzz” is heard
from external
devices
Are the external
devices connected
to more than one
AC power outlet?
If you connect external devices, be
sure to connect them to the same
AC outlet.
–
The volume
level of the unit
connected to
Input Stereo jack
is too low
Could the Input/
Bluetooth
Vol. be turned down?
Could the volume of the connected device be turned
down?
–
No sound
Are your amp, speakers, headphones, etc., connected
correctly?
Is the volume turned down?
Could headphones or an adaptor plug be inserted in the
Phones jacks? The speakers will not produce sound if
headphones or plug are connected to the Phones jacks.
Has Local Control
been set to “Off”? Set Local Control to “On.”
Could the Speaker [Off/On] switch be “Off”?
If the Speaker [Off/On] switch is “Off,” sound is not output
from the internal speakers.
Could the Part [Upper] [Lower] sliders both be lowered?
If the Part sliders are lowered, no sound is heard.
Could you
be using an
expression pedal?
Use an expression pedal to adjust the
volume.
–
Sound is heard
from the internal
speakers even when
headphones are
connected
Could Speaker Auto Mute be “Off”?
If Speaker Auto Mute is “Off,” sound is output from the
internal speakers even if headphones are connected or if
the Speaker [Off/On] switch is “Off.”
Sound is output
from the internal
speakers even when
the Speaker [Off/
On] switch is “Off”
No sound from
the microphone
Is the [Mic Vol.] slider raised?
Mic sound is not
loud enough
Notes don’t sound right
Pitch of the
keyboard or song is
incorrect
Could you have made Transpose settings?
Is the Master Tune setting appropriate?
Is the setting for the Temperament correct?
Is the Single Note Tuning setting appropriate?
Notes are
interrupted
Could you be holding down the damper pedal and
sounding a large number of notes?
Could you be using Dual Play or playing along with a
song?
–
Sounds are
heard twice
(doubled) when
the keyboard is
played
Is the unit in Dual
Play?
Press the [Split/Dual] button to turn
off Dual Play.
–
Could the unit
be connected
to an external
sequencer?
If you don’t want the other sound
module to produce sound, turn your
DAW’s soft thru function “off.”
–
If Local Control is turned “On,” set
Local Control to “Off.”