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ProSoft Technology MVI69-DNP User Manual

Page 68

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MVI69-DNP ♦ CompactLogix or MicroLogix Platform

Diagnostics and Troubleshooting

DNP 3.0 Master/Slave Communication Module

Page 68 of 129

ProSoft Technology, Inc.

November 3, 2008

4.2.2 Troubleshooting

Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.

Processor Errors

Problem Description

Steps to take

Processor Fault

Verify that the module is plugged into the slot that has been configured for
the module.

Verify that the slot in the rack configuration has been set up correctly in the
ladder logic.

Processor I/O LED
flashes

This indicates a problem with backplane communications. Verify that all
modules in the rack are configured in the ladder logic.

Module has a power supply distance rating of 2 on Compact Logix. The
module must be within 2 slots of the power supply on Compact Logix, or that
the MicroLogix backplane can supply the 800ma required for the module.

Module Errors

Problem Description

Steps to take

BP ACT LED remains
off or blinks slowly

This indicates that backplane transfer operations are failing. Connect to the
module's Configuration/Debug port to check this.

To establish backplane communications, verify the following items:

ƒ

The processor is in Run mode.

ƒ

The backplane driver is loaded in the module.

ƒ

The module is configured for read and write block data transfer.

ƒ

The ladder logic handles all read and write block situations.

ƒ

The module is configured in the processor.

OK LED remains red

The program has halted or a critical error has occurred. Connect to the
Configuration/Debug port to see if the module is running. If the program has
halted, turn off power to the rack, remove the card from the rack and re-
insert the card in the rack, and then restore power to the rack.