PLANET VC-810S - Manual (Page 76)

User’s Manual of VC-810S / VC-810S48
76
6. TROUBLESHOOTING
This chapter contains information to help you solve issues. If the VDSL2 Switch is not functioning properly, make sure the
VDSL2 Switch was set up according to instructions in this manual.
VDSL LNK/Sync LED does not lit after wire is connected to the VDSL port.
Solution:
1. Verify the length of the wire connected between VC-810S to VC-201 is not more than 1km. Please also try to
adjust the DIP switch or VC-201 to other SNR mode.
2. Please note you must set VC-201 wit with CPE mode, connect to each other to make it work.
Why the VDSL2 Switch doesn’t connect to the network
Solution:
Check the LNK/ACT LEDfrom the RJ-45 port from the VDSL2 Switch . Make sure the cable is installed properly Make
sure the cable is the right type Turn off the power. After a while, turn on power again.
How to deal forgotten password situation of VDSL2 Switch?
Solution:
Please press Reset button at front panel for 10 seconds then the VDSL2 Switch will reset to factory default
mode(username and password: admin)
TP LNK/ACT LED does not light after cable is connected to the port.
Solution:
1. Verify you are using the Cat.5 or better cable with RJ-45 connector to connect to the port.
2. If your device (like LAN card) supports to Auto-Negotiation, please try to manual set at a fixed speed of your
device to solve this problem.
3. The converter and the connected device’s power are on or not.
4. The port’s cable is firmly seated in its connectors in the switch and in the associated device.
5. The connecting cable is good and with correct type.
6. The connecting device, including any network adapter is functional.