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Solving problems with the interactive pens – Epson BrightLink 450Wi User Manual

Page 134

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134

Solving Problems

If you’re using a DVD player or other video source, make sure the
cables are connected correctly, as described on page 33.

If you are using a microphone connected to the projector’s

Mic

port, make sure the cable is connected securely and the

Mic Input

Volume

on the Settings menu is adjusted correctly. See page 75

for more information.

Solving Problems With the Interactive
Pens

You see the message “Hardware device not found” when you
try to use the Easy Interactive Driver.

Make sure the USB cable is securely connected to the projector
and computer. Try disconnecting and reconnecting the cable to
your computer.

If you’re using a laptop computer, make sure the battery has
enough power.

If an antivirus program is running, try disabling it and restarting
the Easy Interactive Driver.

You don’t see the Easy Interactive Driver on your computer.

If you don’t see the

pen icon on your taskbar (Windows) or in

the Dock (Mac OS), do one of the following:

Make sure you install the driver from the CD labeled “Epson
Projector Software for Easy Interactive Function.”

In Windows, select

All Programs

or

Programs

>

Epson

Projector

>

Easy Interactive Driver

.

In Mac OS, open the Application folder, then select the

Easy

Interactive Driver

icon.

If the

pen icon has a red

X

on it, make sure the USB cable is

securely connected to the projector and computer. Try
disconnecting and reconnecting the cable to your computer.