Epson 740i - Manual (Page 61)

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Troubleshooting
This section contains Windows-specific troubleshooting information. For more help,
see page 31 or see “Troubleshooting” in the electronic EPSON Stylus COLOR 740i
Manual.
If you want to verify your USB software installation on Windows 98 . . .
Check the Device Manager: Click Start , point to Settings , and click Control Panel .
Then double-click System and click the Device Manager tab. You should see the
device EPSON USB Printer Devices listed. Click the + next to the device; you should
see EPSON USB Printer (EPUSB:1) listed.
If the printer doesn’t work correctly, uninstall the printer software as described on
page 56. Also uninstall the EPSON USB Printer Device software the same way. Then
reinstall the USB device and printer software as described in the previous section. If
you still have problems, contact your EPSON dealer or EPSON technical support.
If you can’t see the ink level gauge when you print in Windows . . .
Make sure you installed Status Monitor 2. If you didn’t, uninstall your printer
software, then reinstall it, making sure you choose to install Status Monitor 2. See
page 56 for instructions on uninstalling your printer software. Once you’ve installed
Status Monitor 2, make sure background monitoring is turned on. See your electronic
EPSON Stylus COLOR 740i Manual for details on Status Monitor 2. (Status
Monitor 2 is not available for Windows 3.1.)
740i.book Page 55 Thursday, April 15, 1999 2:11 PM