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Where to get help, Epson technical support – Epson 740i User Manual

Page 45

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39

Where To Get Help

If you need help with your printer or its software, see the contact information in the
next section. For help with any of the creative applications on the printer software
CD-ROM, see page 40 for contact information.

EPSON Technical Support

EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day, shown in the following tables:

Electronic support services

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.

EPSON Internet FTP
Site

If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.

EPSON Forum on
CompuServe

®

Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199
and ask for representative #529.

Automated telephone services

Service

Access

EPSON
SoundAdvice

SM

For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.

EPSON FaxAdvice

TM

Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.

EPSON Referral
Service

For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.

740i.book Page 39 Thursday, April 15, 1999 2:11 PM