MCZ Face - Manual (Page 54)

PELLET STOVES Chapter 8
INSTALLATION AND USE MANUAL page
54
Problems/Causes/Solutions Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited
PROBLEM POSSIBLE CAUSES REMEDY
The smoke extraction
motor does not work.
 No electrical supply to the stove.
 The motor is broken.
 Defective electronic board.
 Control panel broken.
 Check the supply voltage and the
protection fuse.
 Check the motor and capacitor and
replace if necessary.
 Replace electronic board.
 Replace the control panel.
The convection air fan
runs continuously.  Temperature sensor defective or broken.
 Fan broken.
 The stove has not yet reached shutdown
temperature
 Check the operation of the sensor
and replace if necessary.
 Wait for a few minutes, check that
the motor is working and eventually
replace it.
 Wait
The air fan does not
turn on  The stove has not reached temperature  Wait
Remote control does
not work (if purchased
/ optional)  Remote control batteries flat.
 Remote control broken.
 Replace batteries.
 Replace remote control.
In the automatic
position the stove
always runs at full
power.  Room thermostat set to maximum.
 Temperature sensor defective.
 Control panel defective or broken.
 Reset the thermostat temperature.
 Check the operation of the sensor
and replace if necessary.
 Check the panel and replace if
necessary.
The stove does not
light  Lack of electricity supply.
 Fuse intervened following a fault.
 Check the grate
 Make sure that the grate is clean
 Check the position of the grate
 Make sure that the sparkplug heats
 Smoke outlet or duct blocked
 Check that the electric socket is plugged
in and that the main switch is in position
“I”.
 Replace the fuse with one having the
same characteristics (5x20 mm F 3.15A)
 Replace the fuse.
 Clean the grate of any incrustations or
residues of unburnt pellets.
 Put the grate back in its seat.
 Check and replace if necessary.
 Clean the smoke outlet and/or smoke
duct