1 guarantee conditions – MCZ Antares '03 User Manual
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MCZ guarantees the stove, excluding the components listed below which are subject to normal
wear and tear, for a period of two years from the date of purchase, as proved by a supporting
document which gives the name of the vendor and the date on which the sale took place. The
guarantee is conditional on the guarantee certificate being filled in and returned within 8 days, and
requires that the product be installed and tested by a specialised installer, according to the
detailed instructions given in the instruction booklet supplied with the product.
The term 'guarantee' is to be understood to denote the free-of-charge replacement or repair of
parts recognised to have been defective at the start by reason of manufacturing defects.
Limitations
The above guarantee does not cover components relating to electrical and electronic parts, or
fans, on which the guarantee periood is 1 year from the purchase of the product, documented as
specified above. The guarantee also does not cover parts subject to normal wear and tear:
gaskets, glass, and all the removable parts of the firebox.
The replacement parts will be guaranteed for the remainder of the guarantee period starting from
the date of purchase of the product.
Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the glaze on the ceramics, do
not constitute grounds for a claim under the guarantee, as they are natural characteristics of the
material and of the use of the product.
The guarantee does not cover any parts which may be found to be faulty as a result of negligence
or carelessness in use, or of incorrect maintenance, or of installation not complying with MCZ's
specification (see the relevant chapters in this user manual).
MCZ refuses to accept any responsibility for any damage which may be caused, directly or
indirectly, by persons, animals or things in consequence of the failure to observe all the
prescriptions laid down in the instruction booklet, especially those concerning warnings on the
subject of installation, use and maintenance of the appliance.
In the event of failure of the product, the staff of the technical assistance department will arrange
for its repair in the shortest time possible from the request, always provided that no claim shall
arise from the period in which th product cannot be used.
Damage caused by transport and/or handling is excluded from the guarantee.
For installation and use of the product, reference must be made exclusively to the booklet
supplied.
The guarantee will be invalidated in the event of damage caused by tampering with the appliance,
atmospheric agents, natural disasters, electrical discharges, fire, defects in the electrical system,
and lack of, or incorrect, maintenancein terms of the manufacturer's instructions.
CLAIMS UNDER THE GUARANTEE:
the request for action under the guarantee must be addressed to the retailer, who will for-
ward the claim to MCZ's technical assistance service.
MCZ refuses to accept any responsibility in the event that the stove or any other accessory
have been improperly used or modified without authorisation.
For all replacement of parts, only original MCZ spare parts must be used.
MCZ DECLARES THAT THE STOVE WHICH YOU HAVE
PURCHASED COMPLIES WITH EEC DIRECTIVE 89/336
and 72/23 and SUCCESSIVE AMENDMENTS
1.1 Guarantee conditions
Information
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