Problem, Possible causes, Remedy – MCZ Antares '03 User Manual
Page 48: Attention

ATTENTION:
All repairs must be carried out exclusively by a
specialised technician, with the stove completely cold and the
electric plug pulled out.
PROBLEM
POSSIBLE CAUSES
REMEDY
Pellets not being fed
into the combustion
chamber.
1. Pellet hopper empty
2. Reducing motor for screw feed
faulty
3. Defective electronic board
4. Screw feed blocked
5. Refill pellet hopper
6. Replace reducing motor
7. Replace electronic board
8. Unblock the screw feed and clean
the hopper
The fire goes out or
the stove stops
automatically.
1. Pellet hopper empty
2. Pellets not being fed in.
3. Intervention of pellet
temperature sensor
1. Door not closed properly or
gaskets worn.
2. Unsuitable
pellets.
1. Low pellet feed rate
1. Combustion chamber dirty.
1. Smoke outlet obstructed
2. Pressure switch broken or
defective
3. Smoke extraction motor failed
4. Refill pellet hopper
5. See
previous
problems
6. Let the stove cool down completely,
reset the thermostat till lockout ceases,
relight stove; if problem persists,
contact technical assistance.
7.
Close the door or replace the
gaskets with original spare parts.
1. Changed to a type of pellet
recommended by the manufacturer
2. Have the fuel feed rate checked
by technical assistance.
3. Clean the combustion chamber,
following instructions in the manual.
Clean the smoke duct.
4. Replace the pressure switch
5. Check the motor and replace if
necessary.
The stove runs for a
few minutes and then
goes out.
1. Lighting cycle not completed
2. Temporary failure of electricity
supply
3. Smoke duct obstructed
4. Temperature
sensors
defective
or broken
5. Sparkplug
failure
6. Re-run lighting cycle.
7. See
previous
instruction.
1. Clean
smoke
duct.
2. Check and replace sensors as
necessary
1. Check and replace sparkplug if
necessary.
Pellets build up in
grate, door glass gets
dirty and flame is
weak.
1. Insufficient combustion air.
1. Pellets dump or unsuitable
2. Smoke extractor motor broken
1. Clean the grate and check that all
the airways are clear. Carry out a
general cleaning of the combustion
chamber and the smoke duct.
Check that the entry of air is not
obstructed.
Check the state of the door
gaskets
2. Change the type of pellets
3. Check the motor and replace if
necessary
6-Useful tips in case of problems during the operation of
your pellet stove
47