Grass Valley K2 Avid Plug-In V.7.0.0.99 - Manual (Page 17)

2010-05-17 Page 17 of 69
Verify TserverSvc is installed correctly
1. On the K2 client, open the Logviewer program (c:\profile\log.exe).
Make sure no filters are selected.
2. Look for the following TServerSvc messages.
o INFO: No master or slave IP alias for: DeviceHostName, mirroring not in
use.
o
Waiting for request to be received from Avid Transfer manager.
This indicates the service is installed and running.
Repeat the above steps for each K2 Media Client or K2 Summit Production Client.