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Appendix a: troubleshooting – Grass Valley CONTROL Center CameraMan Rev.B User Manual

Page 45

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Page 42

Installation and Operations Manual

Appendix A: Troubleshooting

Problem:

The CONTROL Center doesn’t beep when setting a location preset or
autoTRACK View.

Solution:

Verify that the Beep function on the Setup Director menu is turned ON.
If it is not, press the Beep function command button to turn it ON.

Problem:

CONTROL Center displays a “VIDEO SWITCH COMM ERROR.”

Solution:

This means the CONTROL Center is not communicating properly with the
selected camera.

• Check all the connection cables.
• Verify that the selected CameraMan is on your network.
• Verify that the CameraMan’s DIP Switch 7 on Switch Bank A is UP (See

the CameraMan operations manual for more details.).

• Verify that the ROM card in your CameraMan is the correct revision

number.

• Verify that the base unit address is set properly (see page 8).

Problem:

CameraMan does not autoTRACK (autoTRACK version only).

Solution:

• Verify that autoTRACK is turned ON. If not, press the autoTRACK

button on top of the joystick to turn autoTRACK ON.

• Activate one of the autoTRACK Views by pressing one of the

autoTRACK View buttons on the Control Unit.

• Check your soft stops. If they are set too close together, the camera will

not move.

Problem:

Cannot change any camera settings or presets.

Solution:

The LOCK function in the Setup menu may be turned ON. If so, then
press the LOCK function command button to turn it OFF.

Problem:

3-CCD menu is not present.

Solution:

Verify that the selected camera is a 3-CCD CameraMan model.