H3C Technologies H3C SecPath F5000-A5 Firewall - Manual (Page 84)

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Fan failures
Symptom 1
Symptom
After the firewall is booted, the following information appears on the configuration terminal:
%Jul 5 14:47:20:618 2007 H3C DEV/4/FAN ABSENT:
Fan 1 is absent.
The output indicates that the fan tray is not in position.
Solution
1. Verify that the fan tray is in position.
2. Verify that the fan tray is in firm contact with the backplane of the firewall chassis.
If the cause cannot be located in the previous steps and the problem persists, contact your local sales
agent.
Symptom 2
Symptom
When the firewall is running, the ALM LED on the fan tray panel turns red, and the following information
appears on the configuration terminal:
%Jul 5 14:59:03:878 2007 H3C DRVMSG/3/FanPlugIn:Fan 1 Plug In.
%Jul 5 14:59:03:879 2007 H3C DRVMSG/3/FanErr:Fan 1 Error.
#Jul 5 14:59:03:998 2007 H3C DEV/1/FAN STATE CHANGES TO FAILURE:
Trap 1.3.6.1.4.1.2011.2.23.1.12.1.6: fan ID is 1
%Jul 5 14:59:03:998 2007 H3C DEV/4/FAN FAILED:
Fan 1 failed.
The output shows that fan 1 is faulty.
Solution
Verify that no foreign object has entered the fan tray.
If the cause cannot be located in the previous step and the problem persists, contact your local sales
agent.
Configuration system failures
If the firewall runs normally after being powered on, the boot information is displayed on the
configuration terminal. If the configuration system is faulty, the configuration terminal displays garbled
characters or does not display anything.