Solution, Power supply system failures, Symptom 1 – H3C Technologies H3C SecPath F5000-A5 Firewall User Manual
Page 83: Symptom, Symptom 2
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Slot3:
The Board is present, state is unknown
Solution
Contact your local sales agent.
Power supply system failures
Symptom 1
Symptom
The firewall cannot be powered on. The power LED on the front panel is off, which indicates that no
power is input.
Solution
1.
Verify that the power switch is turned on.
2.
Verify that the power cables of the firewall are correctly and firmly connected.
3.
Verify that the switch of the power source is turned on.
4.
Verify that the power cord is in good condition.
If the cause cannot be located in the previous steps and the problem persists, contact your local sales
agent.
Symptom 2
Symptom
The firewall cannot be powered on. The power LED on the front panel is red, which indicates that the
power module is faulty and has alarms.
Solution
1.
Turn off the power switch of the firewall, and verify that the power module is firmly seated.
2.
Verify that the power source meets the requirements of the firewall.
If the cause cannot be located in the previous steps and the problem persists, contact your local sales
agent.