Welltech ePBX-100A-128 - Manual (Page 27)

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„ OP to Group: If you set Operator to Group, you can set Group number here.
„ OP Ext End To: When you set Operator as an Extension, you can define the final
destination to IVR system or Extension’s function (i.e. voice mail) if Operation does not
answer.
„ Play AA: You can define the times of greeting announcement, when caller entered
Auto Attendant system.
„ AA End & Interval Timer: By default, the caller will hear greeting message 3 times
when he reach the auto attendant. There will be an 3 seconds interval between these
greeting messages. Now users can change the intervals here.
„ AA End To (Working Time): Decide the destination after greeting announcement
finished on working time.
„ AA End To (Lunch Break): Decide the destination after greeting announcement
finished on Lunch Break time.
„ AA End To (non-Working Time): Decide the destination after greeting announcement
finished on non-Working time.
„ AA End To (Special Time): Decide the destination after greeting announcement
finished on Special time.
„ VM number: You can set Voice Mail number if you choose “AA End To” as VM.
Scheduled Call Rule
You can define a business time to forward incoming call to company announcement or
a certain destination.
By default, user can setup a FXO gateway and hotline to **999 (for office 1) or **998
(for office 2) to reach auto attendant. Now user can make ePBX to decide the destination
when it got an invite with called number as **999 or **998. When ePBX got an invite with
**999, ePBX will confirm the current time and forward this call to AA, Ext, Group or
Outbound. If you choose the destination to EXT, Group or Outbound, please remember to
input the destination number into the following field.
When you set the destination to AA, please refer to CH4.1.3 How to record the other
system prompts for the greeting recording.
Fixed Call Rule
You can enforce the call rule as a fixed call rule.
„ Disable: If you disable the Fixed Call Rule, the call rule will base on the above
scheduled call rule.
„ Working Time: Chose this one will enforce the Call Rule as work time.
„ Non-working Time: Chose this one will enforce the Call Rule as Non-working Time.
„ Special Time to: Chose this one will enforce the Call Rule as special time.
Behind NAT
„ Behind NAT: If your ePBX-100A-128 is behind NAT, we strongly suggest you to enable
Behind NAT to avoid some unexpected issue, such as “one way voice”.