Skutch Electronics PARS v3.2X - Manual (Page 13)

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Support Center determines that the unit must be sent in for repair, the following procedures MUST be
followed.
Warranty Repair
You MUST call the Customer Support Center to report the problem the unit is experiencing and to
provide us with the return shipping information and day time phone number.
1) Package the unit in the original box and packing material. If you do not ship your unit with the
original packaging material you WILL be charged for the replacement of this material.
2) You are responsible for all shipping costs to the Customer Support Center.
3) The Customer Support Center will pay for UPS Ground shipping back to the customer ONLY
during the first year of the warranty period, and only if the destination is within the USA. If the
customer chooses any other form of shipment, or is located outside of the USA, the customer will incur
all shipping charges.
Non-Warranty Repair
If your unit should require Non-warranty service, follow these procedures:
4) Follow the WARRANTY REPAIRS procedures.
5) The customer will pay 100% of all shipping charges to and from the Customer Support Center.
6) The customer will be charged for the following:
A flat rate labor charge.
All parts replaced.
Shipping charges
7) All repairs must be prepaid with Visa, Master Card, American Express, Cashiers Check or Money
Order.
One Year Limited Warranty
This SKUTCH PRODUCT is warranted against defects for a period of one (1) year from the date of
the original invoice; excluding the CF Card, which is warranted for a period of 90 days from the date of the
original invoice. Within this period, we will repair it without charge for parts and labor. To obtain
warranty service the product must be returned, at the customer's expense, to SKUTCH Electronics along
with a copy of the original invoice. After the unit has been repaired, SKUTCH will ship the PRODUCT
back via UPS GROUND service at our expense. If any other form of return shipment is requested, the
customer will pay for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has been
damaged by lightning, or any other Acts of God, or by accident, misuse, neglect, improper location (high
dust or tobacco smoke prone areas), improper packing, shipping, modification or servicing by other than an
authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR PURPOSE AND IN
NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS OR BENEFITS,
INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR OTHERWISE.