RLE 10K V.2.5.a - Manual (Page 40)

40 SeaHawk 10K User Guide 800.518.1519
6 Troubleshooting
Note Contamination and/or physical damage to the cable is not covered under warranty. For all
other troubleshooting concerns and questions regarding this product, contact RLE
Technologies.
Control panel does not
calculate the proper
length of cable
1 Verify the leader cable wires are wired into TB2, the terminal block marked
“Cable,” in the correct order - from left to right, white - black - green - red.
2 Calibrate the cable. To do this, adjust the resistance per foot (Configuration
menu via the Web Interface). The control panel is pre-calibrated from the
factory. The overall footage should be within 5% of actual installed length. If the
condition does not change, please contact RLE Technologies
Control panel does not
calculate the proper
leak distance
1 Check to see if multiple leaks are present on the cable. The first leak should be
read and latched by the system; however, if the system is updated, or if two or
more simultaneous leaks occur within 30 seconds of the initial leak, the system
may display an average distance (sum of the distances to all the leaks ÷ the
total number of leaks). If no water is present, continue to step 2.
2 A section of the sensing cable may be faulty. To determine if this is the case:
a Power down the control panel and remove the End-of-Line terminator (EOL)
from the end of the sensing cable.
b Find the junction between the first and second sections of sensing cable.
Separate the two sections and install the EOL terminator at the end of the
first section of sensing cable.
c Turn power back on at the control panel. Allow the control panel to run for
five to ten minutes. Apply a damp cloth, rag or paper towel to the end of the
first section of orange sensing cable. If the leak is calculated correctly,
remove the EOL terminator; reconnect the sensing cable and move down to
the next section of cable.
d Repeat this process until a faulty reading is obtained. If the reading is off at
the first section of cable, the SeaHawk 10K may be miscalculating distance.
Please contact RLE Technologies for support.
Persistent Cable
Contamination Alarm
1 Unless an obvious contaminate can be found, to clear a contamination alarm
the cable must be removed from its installation and cleaned. Usually the cable
can be cleaned by pulling it through a clean damp rag. You can also wipe the
cable with isopropyl alcohol.
2 If the cable is contaminated by oil, glycol or chemicals, the cable can be
washed. Remove the cable from its installation, and submerge in a solution of
one capful mild dish washing detergent to two gallons lukewarm water
(<105°F). Agitate the cable in the solution, rinse with clear lukewarm water and
wipe dry with a clean towel.
3 Connect the cable to the SeaHawk 10K and test it to make sure the
contaminates have been removed before reinstalling the cable under the floor.
Table 6.1 Troubleshooting (continued)
Problem Action