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Nortec ME Control User Manual

Page 64

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64 Fault elimination

Code

Message

Information

Warning

Fault

Possible causes

Remedy

W22

E22

Water Inlet

Tank (re)fill timeout. The Nortec ME Control stopped operation as the tank could

not be (re)filled within a preset time. The Nortec ME Control periodically tries to

fill the tank.

Note: If – at any time – the required water level is reached, the system will continue

with normal operation.
Water supply blocked: shut-off valve

closed/clogged, water pressure too low.

Check water supply (filter, pipes, etc.),

Check/open shut-off valve, Check water

pressure.

Water pressure too low.

Check water supply system.

Water treatment unit (fully demineralised

water) is regenerating.

Wait.

Inlet solenoid valve blocked or defective. Check/replace Inlet solenoid valve.
Gravity drain solenoid valve open,

blocked in open position or not electri-

cally connected (currentless open).

Check, electrically connect or replace

gravity drain solenoid valve.

Leakage in the water drain system.

Check/seal water drain system.

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E23

Pump Error

Control was not able to activate one or more stage pumps. Nortec ME Control

automatically stopped operation. The fault message must be reset after elimina-

tion of malfunction.
Stage fault detection option not correctly

installed.

Contact your Nortec representative.

Electrical pump connection broken.

Electrically connect or replace respec-

tive pump.

Pump defective.

Replace defective pump.

W28

E28

ME Service

A warning is triggered if system service interval has exceeded. If the system service

is not performed and the system service counter is not reset within 30 days a fault

message is triggered.

Note: Nortec ME Control continuous with normal operation.
System service is due.

Perform system service and reset system

service maintenance counter.

W29

E29

UV Service

A warning is triggered if UV service interval (replacement of UV bulb) has exceeded.

If the UV bulb is not replaced and the UV service counter is not reset within 30 days

a fault message is triggered.

Note: Nortec ME Control continuous with normal operation.
Lifetime of UV bulb(s) (option) expired. Replace UV bulb(s) and reset UV service

counter.

E30

No UV lamp

The Nortec ME Control indicates fault as no UV lamp has been detected. Depend-

ing on the configuration of the “Shut Down” function (factory level) the Nortec ME

Control stops or continuous operation. The fault message must be reset after

elimination of malfunction.
UV bulb defective

Replace UV bulb. Reset UV service

counter, if all bulbs are replaced.

UV bulb not wired or wiring broken.

Check wiring/Reconnect UV bulb.

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E31

UV lamp OC

Current consumption of UV lamp too high. Depending on the configuration of the

“Shut Down” function (factory level) the Nortec ME Control stops or continuous

operation. The fault message must be reset after elimination of malfunction.
UV bulb broken.

Replace UV bulb. Reset UV service

counter, if all bulbs are replaced.

Short circuit on UV option.

Check wiring.