NewTek TriCaster 40 User Manual

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Here are a few hints that may help if you encounter issues in connection with using AirPlay® sources:



The first time you connect to a network with the TriCaster, you must choose a network location. This is a
standard Windows® process that automatically configures appropriate firewall and security settings for
the type of network that you connect to.
You will be presented with 3 options: Home, Work, and Public. If TriCaster’s active network has
inadvertently been set to Public, AirPlay® will not connect. Be sure this is set to either Home or Work.



Make sure you are connected to the correct network, especially for Wi-Fi. iOS® connects to known
networks by default. If multiple Wi-Fi connections are available, it may connect automatically to a

previously known network. For a wireless AirPlay® source such as iPad

, follow these steps:

o Tap Settings > Wi-Fi. If Wi-Fi is off, turn it on by tapping the on/off icon.
o Available Wi-Fi networks appear under Choose a Network...
o Locate and tap the Wi-Fi network that TriCaster is connected to.



By default, the Windows® Firewall is disabled on TriCaster. If your AirPlay

device does not recognize

TriCaster after enabling AirPlay, make sure the firewall has not been inadvertently enabled. If you must
use it, have your network administrator set up an exception for it using the information in the table
below:

Port

Protocol

Name

TCP

HTTP

443

TCP

HTTPS

554

TCP/UDP

RTSP

3689

TCP

DAAP

5353

UDP

mDNS (Bonjour)