Metro Mobile Computing Workstations MPS-4007 Lithium Ion Nano-Phosphate Power Supply - Manual (Page 48)

48 Metro TM MPS-4007 Li-Nano Power Supply Operations Manual Supplement
InterMetro Industries Corporation
Troubleshooting
General Tips • If a problem occurs while you're working, stop immediately. If you
continue, you may lose data and destroy problem-related information.
• Observe what is happening. Write down what the power supply,
workstation computer and other devices are doing as well as what
actions you took immediately before the problem occurred.
• What appears on the workstation monitor? Record or capture a screen
image of any messages that occur.
• Carefully read popup messages, especially if you are also using
BatteryPro400: they generally contain information that gives a solution
to the problem that occurs. Please refer also to the BatteryPro400
Users Manual if it is in use.
• What programs and/or optional devices are you using on the
workstation?
• See if you can cause the problem to occur again. This may help you
understand the source of the problem and will help you describe the
problem if you must call InterMetro Customer Service for technical
assistance.
• What LEDs on the Fuel Gauge are illuminated or flashing? See also the
“Fuel Gauge Warnings” below.
• Do you hear any beeps? How many? Are they long or short?
• Check the power supply fuse. Is it intact?
Fuel Gauge
Warnings The Power Supply Fuel Gauge flashes LEDs to indicate a detected
problem.
Fuel Gauge warning LED indication legend:
Yellow or Green: flashing LED
Grey: LED off
White: On or Off: the state does not matter: ignore the LED
LOW LED flashing: Battery nearing end of charge
• Plug power supply into AC immediately.