Comtech EF Data turboIP-45 - Manual (Page 11)

turboIP-45 Performance Enhancement Proxy Revision 0
Preface CD/TURBOIP45.IOM
ix
Warranty Policy
Comtech EF Data products are warranted against defects in material and workmanship for a period of two
years from the date of shipment. During the warranty period, Comtech EF Data will, at its option, repair
or replace products that prove to be defective.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data and all related
customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for the freight charges only for
return of the equipment from the factory to the owner. Comtech EF Data will return the equipment by the
same method (i.e., Air, Express, Surface) as the equipment was sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior to return and be
marked clearly on the return packaging. Comtech EF Data strongly recommends all equipment be
returned in its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to repair or replacement of
failed parts, and the return shipment to the buyer of the repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered, repaired, or misused in any way
that, in the opinion of Comtech EF Data Corporation, would affect the reliability or detracts from the performance of
any part of the product, or is damaged as the result of use in a way or with equipment that had not been previously
approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial number or the serial number
of any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond
the control of Comtech EF Data Corporation, such as lightning or other natural and weather related events
or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of warranted equipment or
parts on site, or any labor required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by Comtech EF Data Corporation for incidental or
consequential damages arising from the use of the equipment or products, or for any inability to use them
either separate from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for warranty
repair where Comtech EF Data Corporation cannot identify the cause of the reported failure.