Bronkhorst FLOW-SMS Series - Manual (Page 3)

BRONKHORST HIGH-TECH B.V.
9.17.057 page 3
Warranty
The products of Bronkhorst High‐Tech B.V. are warranteed against defects in material and workmanship for a period
of three years from the date of shipment, provided they are used in accordance with the ordering specifications
and the instructions in this manual and that they are not subjected to abuse, physical damage or
contamination. Products that do not operate properly during this period may be repaired or replaced at no charge.
Repairs are normally warranteed for one year or the balance of the original warranty, whichever is the longer.
See also paragraph 9 of the Conditions of sales:
http://www.bronkhorst.com/files/corporate_headquarters/sales_conditions/en_general_terms_of_sales.pdf
The warranty includes all initial and latent defects, random failures, and undeterminable internal causes.
It excludes failures and damage caused by the customer, such as contamination, improper electrical hook‐up, physical
shock etc.
Re‐conditioning of products primarily returned for warranty service that is partly or wholly judged non‐warranty may
be charged for.
Bronkhorst High‐Tech B.V. prepays outgoing freight charges when any party of the service is performed under
warranty, unless otherwise agreed upon beforehand. However, if the product has been returned collect to Bronkhorst
High‐Tech B.V., these costs are added to the repair invoice. Import and/or export charges, foreign shipping
methods/carriers are paid for by the customer.