6 removal and return instructions – Bronkhorst FLOW-SMS Series User Manual
Page 26
BRONKHORST HIGH-TECH B.V.
9.17.057
page 26
6 Removal and return instructions
Instrument handlings:
Purge gas lines
Remove instrument from line
Insert the instrument into a plastic bag and seal the bag
Place the bag in a appropriate shipping container
Add documentation:
Reason of return
Failure symptoms
Contaminated condition
Declaration on Contamination form: 9.17.032
When returning material, always describe the problem and if possible the work to be done, in a covering letter.
It is absolutely required to notify the factory if toxic or dangerous fluids have been metered with the instrument!
This to enable the factory to take sufficient precautionary measures to safeguard the staff in their repair department.
Take proper care of packing, if possible use the original packing box; seal instrument in plastic, etc.
Contaminated instruments must be dispatched with a completely filled in 'declaration on contamination form'.
Contaminated instruments without this declaration will not be accepted.
Note:
If the instruments have been used with toxic or dangerous fluids the customer should pre‐clean the instrument.
Important:
Clearly note, on top of the package, the customer clearance number of Bronkhorst High‐Tech B.V., namely:
NL801989978B01
If applicable, otherwise contact your distributor for local arrangements.
The declaration on contamination form is available at the Bronkhorst download site:
safety_information_for_returns.pdf