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ARRIS WTM552 User Guide User Manual

Page 73

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Touchstone® WTM552 Telephony Modem User’s Guide

73

Getting

Battery

Wireless

Ethernet

Safety

Started

Installation

Installation

Configuration

Configuration

Usage

Troubleshooting

Glossary

5 Is the Telephony Modem plugged into a wall outlet?

If so, unplug the RJ-11 connector at the back of the Telephony Mo-

dem and plug in a known working phone. If you now have dial tone,

the problem is with the house wiring. Contact your cable company or

a qualified wiring technician to correct the house wiring. If you still

do not have dial tone, contact your service provider.