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Indicator lights for the wtm552a/b models – ARRIS WTM552 User Guide User Manual

Page 60

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Touchstone® WTM552 Telephony Modem User’s Guide

60

Getting

Battery

Wireless

Ethernet

Safety

Started

Installation

Installation

Configuration

Configuration

Usage

Troubleshooting

Glossary

Indicator Lights for the WTM552A/B Models

The Touchstone Telephony Modem has 13 LEDs to assist in troubleshooting.

Wiring Problems

If the Telephony Modem begins flashing all its lights for more than 10 seconds, this

indicates a problem with the telephone wiring — the red and green wires may be

shorted (touching), or there may be undesired voltage on the lines. If this pattern

persists for more than 10 seconds, disconnect the telephone lines from the Tele-

phony Modem, then call a wiring technician for assistance.

Patterns: Normal Operation (WAN)

The following table shows light patterns for the cable connection during normal op-

eration.

Mode

Power

DS

US

Online

Link

AC Power

On

On =

Connected to

the Internet

Flash

= Not

connected to

the Internet

On =

Connected to

the Internet

Flash

= Not

connected to

the Internet

On =

Internet

Available

Off =

Internet not

available

On = Computer

Connected

Off = Computer

not connected

Flash

=

Computer

Activity

No AC
Power

Off

Off

Off

Off

Off

Firmware

Upgrade

On

Flash

Flash

On

(normal

operation)

Power

DS

US

Online

Link

LAN

1

LAN

2

LAN

3

LAN

4

WLAN

DMZ

Te

lephone

1

Telephon

e

2

Touch

stone

Telephony

Modem

TM